Reference

Terms That Cover Your Account on bajiking

These terms set out how your account on bajiking works — what you agree to when you register, how deposits via bKash, Nagad, and Rocket are handled, and what happens if the rules are broken.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms subject to change
bajiking Terms That Cover Your Account on bajiking
HOW WE HANDLE ACCOUNTS

Security and Accountability on bajiking

Your account on bajiking is protected at the access level — login sessions require OTP verification tied to your registered mobile number, and any change to your withdrawal wallet (bKash, Nagad, or Rocket number) triggers a re-verification step before it takes effect. We do not store your mobile wallet PINs; those stay on your device. Account data is retained for as long as your account is active and for the period required by applicable law after closure. If you want to know what data we hold, or request a correction, contact support with your account username and we will respond within the timeframe set by applicable local requirements.

OTP Login Verification Every session requires a one-time code sent to your registered number. This applies each time you log in from a new device or clear your browser session.
Wallet Change Security Updating your bKash, Nagad, or Rocket number triggers a manual review step. The change does not go live until verification is confirmed on our end.
Data Retention Policy We keep account records for the period required under applicable law. You can request a summary of held data by contacting support with your account ID.
Account Closure Process To close your account, withdraw your balance first, then contact support. We confirm closure by sending a notification to your registered mobile number.
TERMS HELP CHANNELS

Reach Us About These Terms

If a clause in these terms affects your account — a payment dispute, a suspension notice, or a question about eligibility in your region — our support team is the right first contact. We handle terms-related queries through the channels below, and we aim to respond with a specific answer rather than a form reply.

Live Chat Open the chat widget from any page on bajiking. Describe your terms query and a support agent will pull up your account details directly.
Email Support Send your question to our support address with your account username and the clause you are asking about. We reply to terms and account queries by email.
Account Help Centre The help section inside your account covers common terms questions — account suspension, wallet rules, and eligibility checks — with step-by-step answers.

Common Questions About These Terms

These are the questions we see most often when someone reads through the terms for the first time. If yours is not here, support can answer it through live chat or email.

These terms apply to anyone who opens and uses an account on bajiking. Access and eligibility depend on your local law and the eligible regions where bajiking operates — we do not make that determination for you.

No. Each person may hold one account only. Duplicate accounts break these terms and may result in all associated accounts being closed, with balances reviewed before any return of funds.

If your account is suspended, any wallet balance is frozen pending review. Once the review is complete, funds deposited via bKash, Nagad, or Rocket are returned through the same channel used to deposit them.

We notify account holders of material changes via your registered mobile number or through a notice on the account dashboard. Continued use of your account after the change takes effect means you accept the updated terms.

Contact support through live chat or email, provide your account username, and ask for a data summary. We respond within the timeframe required by applicable local law.

If a change to these terms does not work for you, withdraw your balance and contact support to close your account before the updated terms take effect. Staying on the platform after that point counts as acceptance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.